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Anthem | Broker Service Phone Enhancements

May 13, 2024
Category
Carrier News

Anthem values the feedback you provide and is happy to announce the Anthem Broker Services phone prompts are being enhanced to make getting the help you need even faster and easier.

You can customize your service experience based on your preferences and specific needs. Anthem has streamlined the prompts so you can choose self-service or request a live agent by saying “representative” at any time.

As a reminder, you can take Anthem with you on the go with the Broker Plus app, chat with a live agent during normal business hours and get quick answers to your questions.  Anthem hopes this new experience makes it easier to get the help you need, quickly.  Anthem welcomes your continued feedback and survey responses so they can continue to improve your experience.

Contact your Amwins Connect team for more information about Anthem today. We are here to help.

 

 

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