Oct 03, 2023
PayForward® is discontinuing the Loyalty Rewards Program for Anthem Blue Cross members.
Termination Timeline for PayForward Members
| DATE | ACTION |
|---|---|
| October 1, 2023 | Members will no longer have access to load funds to their account. |
| November 1, 2023 | Members will no longer be able to use their PayForward Visa® card to make purchases or withdraw money from an ATM. |
| December 1, 2023 | Any remaining funds will be returned to members on a paper check, which will be sent to the address in PayForward’s records. |
How will Anthem members be notified?
PayForward sent an email to program members with the subject line ACTION REQUIRED on August 31, 2023. The email included instructions on how to check balances, redirect recurring payments or subscriptions, and a phone number for customer service inquiries.
Review the quick FAQ to help your clients and employees with a PayForward account prepare for the changes.
