Jul 10, 2019
Due to the earthquakes and state of emergency declaration in Kern and San Bernardino counties, Blue Shield of California is activating their emergency access to care procedures in those areas. They are working hard to ensure the safety and care of all Blue Shield members during this difficult time. Members who need immediate assistance should call the customer service phone number, 800.393.6130 (TTY: 711).
Blue Shield is allowing the immediate refill of prescriptions for members in Kern and San Bernardino Counties even if they are not due to be refilled.
Blue Shield Medical Care Solutions will reach out to members in care and disease management programs in Kern and San Bernardino Counties to ensure continuity of care.
Magellan Health, Blue Shield’s contracted managed care plan for behavioral health services, is providing free access to resources, materials, and counseling services through their dedicated hotline, 800.327.7451.
Contact your LISI Regional Sales Manager to learn more.
