Aug 12, 2024
Blue Shield is invested in creating seamless digital experiences across all platforms, for brokers, your clients, and their members. As an organization striving to be digital first, their goal is to continue developing best-in-class products and tools to better manage health benefits, provide exceptional service, and foster greater engagement.
Here are the latest in digital efforts:
Broker & Consultant services
The Broker Chat feature is available on Broker Connection from 8:00 a.m. to 6:00 p.m. PST Monday to Friday. Watch this chat demonstration video for more information.
Autopay lets you set up automatic payments for your clients directly from your Client List. Ensure your clients never miss a payment, choose the best payment type/amount, and share payment confirmation by using autopay.
Broker of Record (BOR) automation means you can submit BOR change requests online and effortlessly track your request’s status in real-time through Online Client List feature.
Employer pages
Employer Connection’s redesigned pre-login homepage brings streamlined navigation and a modern look and feel to the site. Blue Shield is preparing a new post-login experience so users can customize their homepage and have the freedom to add/remove widgets for frequently accessed tasks.
These are just the beginning of Blue Shield's digital enhancements for 2024 and beyond.
