Mar 31, 2020
CVS Health is waiving cost-sharing and co-pays for inpatient hospital admissions related to COVID-19 for Aetna’s commercially insured members.
Treatment Waivers
Aetna, a CVS Health company, will waive member cost-sharing for inpatient admissions at all in-network facilities for treatment of COVID-19 or health complications associated with COVID-19. This policy applies to all Aetna-insured commercial plan sponsors and is effective immediately for any such admission through June 1, 2020.
Additionally, Aetna is working closely with partner hospitals to help transfer and discharge members with issues unrelated to COVID-19 from hospitals to safe and clinically appropriate care
settings where they can continue to have their needs addressed. This will help hospitals and emergency rooms make room for more patients, especially those suffering from COVID-19.
Mitigating Increased Mental Health Risks
Aetna’s Employee Assistance Program is offering support and resources to individuals and organizations that have been affected by COVID-19 whether or not they have the EAP included as part of their benefits. Those who don’t have the EAP can call 1-833-327-AETNA (1-833-327-2386). Employers can contact the specialized support line at 1-800-243-5240.
The company is providing the latest information on its response and steps consumers should take to stay healthy through their COVID-19 resource center.
Contact your LISI Regional Sales Manager for more information on Aetna.
