Mar 06, 2024
On February 21, 2024, Change Healthcare, a software and data analytics subsidiary of UnitedHealth Group's Optum unit, experienced a cybersecurity incident that impacted its network and operations.
The cybersecurity incident has created service disruption that has impacted health plans, providers, and pharmacies nationwide, including Centene and its subsidiaries. While this situation may be disruptive to you and your clients, work is ongoing to mitigate any inconvenience through this evolving situation.
Impact on Centene
- Centene disconnected system access to and from Change Healthcare.
- Centene's internal systems were not compromised, but the full scope and extent of the cybersecurity incident on Change Healthcare's network and operations and any related impact on data is not yet known.
- Health Net is aware that Change Healthcare's outage has impacted some services for our providers, patients, and members.
- Change Healthcare has not provided a timeline for resolution.
- Centene is continuing to work in collaboration with Change Healthcare to understand the extent of this incident as Change Healthcare's investigation unfolds.
- Centene and Health Net's subsidiaries are working to ensure continuity of care for members and patients and minimizing disruption for providers.
More information will be shared as news unfolds.
