Humana To Focus On Employer Group Specialty Plans

Humana’s focus on Specialty plans complements health coverage and helps members’ overall well-being

Humana’s decision to exit the Employer Group Commercial Medical Products business was a difficult one. Humana strives to offer long-term value to their members, and have determined that they are no longer positioned to sustainably meet the needs of commercial members over the long term. The changing marketplace, the evolving needs of members, and the perspectives of agents, brokers, and customers all pointed to an opportunity to focus on their key areas of strength – which include their dental, vision, and life products – to enable better health for their members.

With Specialty plans, Humana can support members no matter where they are in life, or where they are in their healthcare journey. Whether looking for individual or family plans, coverage alongside Medicare Advantage, or Employer Group dental and vision, Humana Specialty business complements traditional health coverage and helps members’ overall well-being.

Flexible plan designs enable customized offerings based on members’ unique needs:

• Through product innovation, they've expanding convenience and accessibility – with offerings such as teledentistry services and in-office dental clinics for commercial customers
• A growing network of providers is driving affordability and access to care for members across the country
• Commitment to delivering a best-in-class member experience; in fact, Humana received the J.D. Power Award for Best in Customer Satisfaction with Dental Plans in 2022* – a recognition directly from dental members

This focus on dental and vision health not only impacts members’ overall health, but has implications on other areas of daily life:

• In schools: The CDC estimates that on average, over 34 million school hours are lost annually due to emergency dental care ¹
• In the workplace: Oral disease accounts for productivity loss of $45 billion ¹
• In the home: Vision loss causes significant social and economic hardships for millions of families including disability, loss of productivity, and diminished quality of life ²

It’s critical that we don’t take our dental and vision health for granted, and Humana Specialty products underscore our steadfast commitment to the health of their members across their Employer Group, Medicare, and Individual lines of business.

Humana’s purpose remains the same: improving the health outcomes of every person they serve. And dental and vision are taking a bigger seat at their table to help care for their members’ holistic health.

* Humana Dental received the highest score in the J.D. Power 2022 U.S. Dental Plan Satisfaction Study of customers’ satisfaction with dental plans. Visit jdpower.com/awards for more details.
¹ CDC: Health and Economic Costs of Chronic Diseases
² Fast Facts of Common Eye Disorders | CDC