Mar 30, 2020
MediExcel Health Plan has developed temporary billing options to help businesses that are struggling to keep workers employed and maintain benefits during the COVID-19 outbreak. The following options are available April 1, 2020 to October 1, 2020:
60-day Grace Period
Clients have up to 60 days to pay their premiums before coverage is terminated. Late fees will be waived during the temporary period.
Credit Card Payments Accepted by Telephone
Clients can make credit card payments by calling (619) 421-1659, option 5.
Structured Payment Plans
Clients can contact their billing manager to discuss regular or partial payments to keep their coverage active. Participation and adherence to payment agreements will eliminate late fees during the payment plan period.
Cal-COBRA Administered by MediExcel
Clients with accounts in good standing can request that laid-off employees be moved to Cal-COBRA, administered by MediExcel.
Approved Group Accounts Can Stay Active
Groups that are terminating their last member can remain active for the six-month period and have their current contract honored. Groups renewing during this period will be required to accept their renewal proposal with new rates. To enroll returning employees, notify applications@mediexcel.com.
To participate in any of these temporary billing options, e-mail MediExcel’s billing manager at alizarraga@mediexcel.com or call (619) 421-1659 option 5, Monday through Friday from 8:00AM to 5:00PM.
Contact your LISI Regional Sales Manager for more information about MediExcel.
