Jun 21, 2021
Beginning September 24, 2021, Aetna will add information such as family and individual in- and out-of-network deductibles and out-of-pocket limits for both medical and Rx plans on their ID card as well as phone number and website address that patients can use to find provider network status information per the “No Surprises Act”. These federal changes impact all fully and self-insured ID cards on the Traditional (ACAS) platform (these are Commercial ID cards). There are no exceptions or opt outs.
A new look
Aetna will continue to offer two styles of ID cards like they do today:
- Family. Allows up to five covered member names on one card.
- Individual. Only includes one covered member name per card and has an added cost.
For family style cards, the required wording will go on the back of the card. For individual style cards, the required wording will go on the front. Click to view samples of the different layouts.
Their reissue plan
After September 24, 2021, cards will be in the new format for the following:
- New business
- Replacement cards
- New members
- Renewals for October, November and December of 2021
Contact your Amwins Connect Regional Sales Representative to learn more.
